General Conditions of Sale (GCS) for purchases made online on the site www.cashmereumbria.it
A.B. Creazioni srl, Via Fiamenga 45/47 - 06034 Foligno (PG) ITALY - email@example.com ("I Cashmirini") invites users to take vision of the present General Conditions of Sale ("GCS") which govern the purchase of products and the management of orders placed on the site.
On the site www.cashmereumbria.it are offered for sale products realized by A.B. Creazioni srl
1.Date of conclusion of the contract and delivery of the products
1.1 Any order placed on www.cashmereumbria.it implies the conclusion of a contract of sale. When the order has as subject a product from I Cashmirini, concludes a single contract between the purchaser and A.B. Creazioni srl, Via Fiamenga 45,47-06034 Foligno - PG("I Cashmirini").
1.2 By clicking on the button "Buy" the customer makes a binding order in relation to the objects contained in the virtual shopping cart. Once transmitted the order, I Cashmirini will send within 1 hour per customer an e-mail confirmation of the order. The contract of sale is concluded between I Cashmirini and the customer when the latter receives the confirmation of the order. If the customer does not receive any confirmation of the order within the time limit referred to in the present art. 1.2., the order should be understood as rejected by I Cashmirini and therefore free of effects.
Orders in relation to which the customer has opted for the advance payment will be shipped as soon as I Cashmirini will receive the total payment of the purchase price and any shipping costs. I Cashmirini calls, for-time, the customer to provide for the payment of the price as soon as you have received the confirmation of the order and in any case within 7 days.
1.3 Where the products covered by the order are not available for reasons independent from the conduct of I Cashmirini, the latter shall promptly notify the customer. In this case, there would be for I Cashmirini no obligation of delivery of the ordered goods, except in the case wherein I Cashmirini has assumed the risk of supply in rela-tion to the products that make up the order in question.
In any case, if the products ordered are not available I Cashmirini will without delay to the reimbursement, in favor of the customer, every any sum already paid.
1.4 I Cashmirini assumes no responsibility of having to seek and obtain from other sources the products not available. This provision shall also apply to orders relating to fungible assets (for which are described only the type and the characteristics of the products). I Cashmirini performs deliveries in all areas served by the affiliated courier.. If the delivery time is expressed in working days are to be construed as such all those between Monday and Friday included, with the express exclusion of any public holidays.
2.Prices, shipping and delivery express
2.1 customer is required to pay the price published on the page of the product at the time of dispatch of the order. The price indicated is definitive and inclusive of VAT.
2.2 Shipping costs are to be borne by I Cashmirini all over the Italian territory, and charged to the customer in the remaining areas served.
3.1 I Cashmirini accepts different modes of payment among which for indicative purposes: with credit card, by bank transfer , and Paypal. I Cashmirini reserves the right to refuse certain methods of payment and require multiple payment methods for certain orders. It should be noted that I Cashmirini only accepts payments in €uro and that the customer is responsible for all costs associated with the transaction.
3.2 The Buyer agrees to receive invoices and credits in electronic format only.
4.Use of promotional coupons
4.1 the promotional certificates may not be purchased, are offered by I Cashmirini in promotional campaigns and can be used for a limited period of validity.
4.2 The promotional coupons can be used only once in relation to an individual order within the validity period. It is possible that for the purchase of certain products is excluded the possibility to use the promotional certificates. The Promotional vouchers may not be used to purchase gift certificates. It is possible that the use of a promotional voucher is subject to a minimum amount of expenditure.
4.3 The value of the purchased products must be equal to or greater than the value of the voucher promotional. If the amount of the promotional voucher is not sufficient to cover the value of the products ordered, the difference may be paid by any of the accepted methods of payment referred to in Article 3 above. The promotional coupons are not redeemable for cash and credit that they represented not bear interest. The promotional certificates will not be reimbursed if the purchaser decides to return in part or completely the products ordered.
4.4 The promotional coupons can be used only if the order is finalized, cannot be used retroactively and may not be transferred to third parties. Unless otherwise provided by I Cashmirini, is not possible cumu-particular different promotional coupons for the same order.
4.5 If in the course of the order the customer could have used a good promotional and if the total value of the order - due to the withdrawal of the customer - should be less than the value of the promotional coupon, I Cashmirini reserves the right now the right to invoice the original price of the goods that remains in the possession of the customer.
5.Use of gift vouchers
5.1 gift vouchers can be purchased and may only be used for the purchase of products Cashmirini, but not for the purchase of additional gift vouchers. If the value of the gift voucher is not sufficient to cover the value of the products ordered, the difference may be paid by any of the accepted payment methods.
5.2 Gift Cards may be used only before the submission of the order are not redeemable for cash and credit that they represented not bear interest. The buyer who wants to redeem a gift voucher, transferring the corresponding credit on the account and check the balance is prayed to visit the section "My Account" on the site www.cashmereumbria.it.
6. Right of withdrawal for the products I Cashmirini
The customer has the right to withdraw any order which covers products Cashmirini, without giving any reasons and with any declaration, provided that explicit, delivered to I Cashmirini. It should be noted that the expenditure made will be borne by the purchaser and that the reimbursement will be made after verification of the integrity of the goods delivered.
6.1 Information with regard to the right of withdrawal (ex art. 49, paragraph 1, lett. (h) of the d.lgs. n. 206/2005 "Code of Consumption")
The customer has the right to withdraw from the contract without giving any reason within 14 days. The withdrawal period expires after 14 days starting from the day on which the customer or a third party other than the vector and designated by the customer himself, acquires the physical possession of the last well ordered. In the event of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period shall run from the date on which the customer or a third party other than the carrier from the latter designated, acquires the physical possession of the last well.
In order to exercise the right of withdrawal, it is necessary to inform I Cashmirini decision to withdraw from this Agreement by any explicit statement in this sense (for example, with a letter sent by mail, fax or e-mail.
The deadline for the withdrawal shall be considered complied with if the customer transmits its own statement before the expiry of the period of 14 days starting from the day on which the customer or a third party other than the vector and designated by the customer himself, acquires the physical possession of the last well ordered. In the event of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period shall run from the date on which the customer or a third party other than the carrier from the latter designated, acquires the physical possession of the last well.
6.2 Effects of withdrawal as
a result of withdrawal from this Agreement, I Cashmirini will reimburse all payments made by the buyer, including the cost of delivery (with the exception of any additional costs resulting from the choice of a type of delivery other than the standard offered by I Cashmirini), without undue delay and in any case not later than 14 days from the day the goods will be made. These reimbursements will be made using the same payment instrument used by the customer in the phase of the purchase, unless it is stated otherwise. In any case, the customer shall not bear any costs as a result of such reimbursement. The customer is obliged to return or to deliver the products without undue delay and in any case within 14 days from the day on which it has communicated its intention to withdraw from the contract of sale.
The products must be returned
- properly packed, untainted, damaged or dirty and fitted with all the possible accessories, instructions for use and documentation;
- equipped with the transport document (present in the original packaging), so as to allow I Cashmirini identifies-king customer (order number, name, surname and address);
- without manifest signs of use, if not the ones compatible with the carrying out of a normal test article (will not have to bear any trace of a prolonged use or however exceeding the time necessary for a test and do not need to be in a state that does not allow the resale).
Where the product is not returned in accordance with the requirements of the preceding paragraph, the recess will have no effect.
The customer is responsible for any decrease in the value of the goods resulting from the handling of goods other than that necessary to determine the nature, characteristics and the operation of the products themselves.
Invoices will be issued in electronic format only.
7.1 The reimbursements shall be credited directly to the account or on the payment instrument used in place of purchase. For payments by bank transfer, the refund will be made on the account used for the payment. For payments made via Paypal or credit card, reimbursement will be made on Paypal account or credit card. If the order has been used a gift voucher, I Cashmirini riaccrediterà the sum thereof on the customer's account.
8. Warranty for defects and diversity of products and additional information
8.1 To purchases made on I Cashmirini shall apply the rules of the Code of Consumption in theme of warranty for defects and diversity of products. The customer will therefore be recognized the rights referred to in art. 130 of the Code of Consumption and these rights must be exercised in the terms referred to in art. 132 of the same code of consumption.
8.2 You can store your order details and download the GCS using its command of your browser to save the summary of the order that appears in the last screen of the purchasing process, i.e. waiting to receive an automatic confirmation message in the order that I Cashmirini send via email upon completion of the order. This confirmation message includes details of the order and the GCS OF I Cashmirini, and can easily be printed or saved via the functions made available by email programs.
9. Applicable law
9.1 The present GCS and contracts of sale are governed by Italian law (and in particular by the Code of Consumption - that Articles 46 to 67 regulates the distance contracts - and by Legislative Decree No. 70 of 09/04/2003 in electronic commerce) and in the light of this should be interpreted.
9.2 For any dispute that may arise in connection with the GCS and/or contracts of sale customers will be able to activate an alternative dispute resolution procedure complies with the requirements of Articles 141 ff. of the Code of Consumption. In the case in which the customer activates the above procedure I Cashmirini guarantees its participation in an attempt for amicable settlement.
10. Customer service
The customer can contact the Customer Service of I Cashmirini via the following numbers: +39 074220643 from monday to friday, from 9 am to 1 pm and from 14:30 to 18:30, or by writing to firstname.lastname@example.org